Returns Policy

We offer a 100% money-back guarantee without any fees. If you are not satisfied with the products purchased, you will receive a 100% refund from us, excluding the delivery charge.

How can I return the products I ordered?

You may withdraw from the contract free of charge within 30 days of placing your order.

Notify us that you wish to return your order by emailing contactus@himalayawellness.com or calling: +371 678 54168 (available from 0700 GMT to 1700 GMT).

Carefully pack all products being returned, together with any free gifts received. Include proof of purchase, such as an invoice or payment confirmation. Clearly mark the parcel ‘ZWROT SKLEP Himalaya Wellness’.

Send the products together with proof of purchase to:

Himalaya Wellness – ZWROT
OMNIPACK Sp. z o.o.
UL. SZCZECIŃSKA 49
66-400 GORZÓW WIELKOPOLSKI
POLSKA
Rampa 48

The refund will be made promptly, no later than 14 days after receipt of the notice of withdrawal, to the account used to pay for the order. The Himalayawellness.pl online store does not cover the cost of returning goods.

Products purchased in our store cannot be exchanged. To exchange a product, return it and place a new order.

If you have any questions, contact Customer Service:

• by emailing contactus@himalayawellness.com
• by calling +371 67854168. The helpline is open on working days.