Refund policy

We offer a 100% money-back guarantee with no fees. If you are not satisfied with the products you have purchased, you will receive a 100% refund from us (excluding the delivery charge).

How can I return the products I ordered?

You may withdraw from the contract free of charge within 30 days of the date you placed your order.

Notify us that you wish to return your order by emailing contactus@himalayawellness.com.

Carefully pack all products being returned (together with any free gifts you received). Include proof of purchase (an invoice/payment confirmation). Clearly mark the parcel ‘ZWROT SKLEP Himalaya Wellness’.

Send the products together with proof of purchase to the following address:

Himalaya Wellness – ZWROT
OMNIPACK Sp. z o.o.
UL. SZCZECIŃSKA 49
66-400 GORZÓW WIELKOPOLSKI
POLSKA
Rampa 48

Your refund will be issued promptly, no later than 14 days from the date we receive your notice of withdrawal from the contract, to the account used to pay for the order. The Himalayawellness.pl online store does not cover the cost of return shipping.

Products purchased from our store cannot be exchanged. To exchange a product, please return it and place a new order.

If you have any questions, contact Customer Service:

• by emailing contactus@himalayawellness.com